How to conduct quality assessment of HIV and TB services was discussed at the final webinar for representatives of EECA region
11 december 2020
The main objectives of the meeting, which was held on December 8, was to share the experience of countries to assess the quality of services, to identify priorities for the development of quality assurance systems and consider possible models for the implementation of this system.
Elena Nechosina, independent expert in the field of public and mental health, social policy, told about what quality of services is and where to start creating an effective quality management system. She discussed in detail the role of providers in the service delivery process and how to ensure that each recipient has the right to voice his or her opinion.
“The purpose of a quality assessment system is not to make an assessment, but to lead to management decisions,” says Elena Nechosina.
The organizers of the webinar series provided guidance to participants and summarized the discussions. They emphasized that the process of transition from donor to state financing is in full swing. And that is why, Roman Drozd noted, NGOs should be present at all stages of budget advocacy: from policy formation to assessment of the quality of services.
The webinar was organized by the Institute of Analysis and Advocacy within the framework of the regional project “Sustainability of Services for Key Groups in the EECA Region”, implemented by a consortium of organizations from the EECA region under the leadership of ICF “Alliance for Public Health” in partnership with BO “All-Ukrainian Network of PLHIV”, ALE “Central Asian Association of People Living with HIV” and Eurasian Key Populations Health Network with financial support from the Global Fund to Fight AIDS, Tuberculosis and Malaria (aka #Sos_project) in partnership with TB Europe Coalition and Centrul PAS under TB REP 2.0 project funded by The Global Fund to Fight AIDS, Tuberculosis and Malaria.